Customer Experience Management Expo [Osaka] 2026

Customer Experience Management Expo [Osaka]

The Customer Experience Management Expo (CX Expo) is the customer-experience specialist sub-show of Marketing Week Osaka (MaS), organised by RX Japan GK at INTEX Osaka, 1-5-102 Nanko-Kita, Suminoe-ku, Osaka 559-0034, Japan. It runs as part of the 7th Marketing Week Osaka edition, 18-20 November 2026, with exhibition hours 10:00-17:00.

The show gathers solutions for improving customer experience and customer lifetime value: CRM and SFA systems, CDP and customer-data platforms, customer segmentation and LTV analysis, marketing automation, personalisation and omnichannel tools, NPS and CS survey platforms, Voice of Customer analysis and social listening, web and chat customer-service tools, community and fan-platform operations, and CX strategy and consulting support.

RX Japan's English exhibition schedule lists the show as "Customer Experience Management Expo -Osaka-", 18-20 November 2026, Osaka (INTEX Osaka). Pre-registration is required for admission to the show.

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